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NavigationHome»Metaverse»How Lalique builds a customer centric ecosystem in Web3
Marcel Härtlein on Lalique's customer centric Web3 ecosystem
Metaverse

How Lalique builds a customer centric ecosystem in Web3

Walter SchärerBy Walter Schärer17. Mai 20232 Mins Read
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Marcel Härtlein, Group Head Digital, Lalique Group SA

NFT collections at Lalique

Web3 matters to Lalique because the Web3 community encompasses exclusivity, rarity and not for everyone.

This fits very well with luxury brands.

Web3 offers brands monetization potential. The true value of Web3 will come from immersive, community-oriented experiences.

Web3 ecosystem based on technology, use cases and the community

The impossible vases NFT collection.​

Lalique brought the value of their vases to the Metaverse

Lalique vases are more popular than they can be produced. You wait roughly 6 month to get your vase.

Therefore, Lalique wanted to bring that exclusivity to the web, i.e. NFTs.

They produced 10 NFTs related to their products. This was covered in numerous media outlets.

The NFTs cost €10’000.- as do the vases. They include a real vase (€4’000-5’000) and a VIP invitation to see the production of the vases in a non-public experience.

The Lalique NFT holder journey

NFTs allow Lalique to grow not only their customer base, but also increase sales with new clients: NFT holders are offered special treats at the flagship store and at the headquarters in Elsass (e.g. an exclusive chef’s table experience at their Michelin star restaurant).

Lalique's NFT holder journey

Glenturret Amber Island

The Glenturret whisky bottle costs € 2’700. Its NFT gives access to exclusive experiences.

The time has come! Our first-ever whisky NFT backed by a physical bottle will be released on
28 February 2023 at 4 p.m. CET.

The Glenturret 30 Years Old, a unique and ultra-scarce Amber Island special edition, was created and bottled especially for Amber Island members. pic.twitter.com/Y1tzvBVkdc

— Amber Island (@theamberisland) February 20, 2023

Turn new customers into brand lovers

Lalique measures their numerous NFT initiatives along the dimensions value and brand loyalty.

Lalique's use cases mapped by value and brand loyalty
Metaverse Summit Vortrag
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Walter Schärer ist ein Generative AI Marketing Manager und Solutions Architect und bloggt bei webmemo.ch über Trends in künstlicher Intelligenz KI.

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Über Walter Schärer

Dies ist Walter Schärers Blog über Online-Themen wie Generative AI, Digital Marketing, Search Engine Optimierung (SEO), Content Marketing und Performance Marketing.

Walter Schärer arbeitet seit 1994 als Scrum Product Owner und Online-Manager im Web-Umfeld.

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